Storage quotas & reclaiming space

How storage is calculated

Your account's storage usage is based on the total size of the original image files you have stored. Free accounts have a 5GB quota and Pro accounts have unlimited storage. Derived files we create for performance (thumbnails and web-friendly variants) are not counted toward your quota — we only count the original file size that you uploaded.

Checking your usage

You can see your current usage on your Profile page under the Storage section. It shows how many bytes you have used and, for limited plans, how that compares to your quota.

Deleting images and freeing space

When you delete a photo from your account, the system reduces your used storage by the size of that photo. Deletions remove the database record and remove the stored object(s). In most cases your available space will be reflected immediately in your Storage view.

If you notice your used storage doesn't drop after deleting photos, give it a few minutes and refresh the Profile page. If the number still looks incorrect, contact support and we'll reconcile it for you.

Upload reservations & abandoned uploads

To prevent race conditions during uploads we temporarily reserve the bytes for a file when an upload is started. That reservation counts toward your usage while the upload is in progress. If an upload completes normally the reserved bytes become the stored photo size; if an upload is abandoned the reservation expires — reservations are short-lived (they expire after about one hour) and will be released automatically. If you see unexpectedly high usage after a failed upload, wait for the reservation to expire or contact support and we can help clear it.

Note: there is a per-file upload limit of 500MB enforced by the upload API. Upgrading to Pro increases your total storage but does not raise the per-file size limit. If you need to store files larger than 500MB, consider splitting or exporting a smaller derivative (for example a high-quality JPEG) or contact support to discuss options. (RAW uploads are a Pro-only feature but are still subject to the same per-file limit.)

Best practices to save space

• Keep only originals you need — delete duplicates and obvious test uploads.
• If you shoot RAW and don't need the original RAW file, keep a converted JPEG export instead (RAW uploads are a Pro-only feature).
• Use albums and tags to find and remove large albums or old shoots that you no longer need.
• Consider upgrading to Pro for unlimited storage if you regularly need more than the free quota.

Need help?

If you have questions about your usage or need us to reconcile reserved or orphaned storage, email our support team and include your account email and a brief description of the problem.